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Before upgrading, we recommend that you confirm the following:

 

•Consult your SMS-Magic Account Manager.

•Because this is a major release that contains many changes, it’s important that you test this release in a pre-production environment.

•For LEX, ensure that a domain is registered.

•Ensure that your organization has a minimum number of licenses to support the upgrade.

•Complete the the Upgrade Checklist for Converse 2.0.