<< Click to Display Table of Contents >> Navigation:  Table of Contents > Converse Desk Interface Guide > Default View and Filters > Global Filters, My Filters and Conversation Filters > Conversation Filters

 

You can easily filter conversations by status:

 

•All – list of all conversations

•Unread – conversations not read by owner

•No Response – list of messages where there has been no response to the last message

•Open – list of open conversations

•Closed – list of closed conversations