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CRM-Independent SMS Magic
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A Deep-Dive Into The #1 CRM Messaging Solution
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Maximize Your Messaging ROI With Professional Support

Save time and money with our advanced implementation and management expertise - powered by 15 years of messaging specialization.

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SMS Magic Managed Services

Onboarding

Achieve faster time-to-value with expert implementation services tailored to your business needs.

 

Consulting

Stay ahead of the curve with strategic guidance and best practices from industry experts.

 

Premium Support

Get technical assistance from our tech wizards with efficient and well-defined SLAs.

 

ONGOING PROJECTS

Design and implement advanced messaging capabilities for your specific business use cases.

 

CUSTOM DEVELOPMENT

Develop custom messaging and CRM campaigns through our solution experts.

 

 

Conversational Experts at SMS Magic

 

 

 

 

Conversations Experts - Whenever You Need It

  • Advanced messaging and multi-touch campaigns for customer acquisition, service and retention.
  • Custom solutions for specialized businesses including professional services, marketing departments, call centers, and sales teams.
  • Best messaging practices tailored for all types of business communications and use cases, leading to faster time to market.
  • Compliance management and regulatory protections for your customers, business, and brand.


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"The SMS Magic success team have been immaculate in assisting our team with making our vision come to light. They have worked many hours alongside our team helping us to really understand how the system operates, the best ways to make our needs happen, and never fell short of being responsive in a timely manner."

Alexis McMurrayAdministrator

Elevate Your Conversations With SMS Magic

Save Time and Money

  • Optimize your cost of deployment
- let us get your messaging started quickly.
  • Expert assistance to set-up your SMS-Magic instance and optimize for your business requirements.
  • Kick-off training and advice from experts to ensure greater usage and faster adoption.

Protect Your Brand

  • Uphold your brand reputation with trusted and compliant communications.
  • Automate campaign deployment and utilize throttling for spam protection.

  • Monitor and continuously update communication preferences through platform tools.

Maximize Messaging Performance and ROI

  • Get higher deliverability with conversion-focused message design.
  • Get faster responses with right time, right channel message delivery.

  • Deliver valuable content and personalization for faster customer decisions.

Manage Regulatory Compliance

  • Eliminate messaging disruptions and fines regardless of geography and industry.
  • Prevent a spam reputation from destroying brand trust and customer loyalty.

  • Be messaging-compliant across communication channels and use-cases.

"Excellent Step-By-Step Hand-Holding. We just went thru resetting and updating our app version and the SMS Magic team truly hand-held my team and I - with specific instructions and answering all of our questions daily with screen shots and specific steps to get everything accomplished correctly."

Dennis Arrivillaga Marketing Manager

Why Managed Messaging Services

Positive Business Impact

  • Messaging versatility.
  • Higher deliverability and response rates = better ROI.
  • Comprehensive messaging across SMS, MMS and Voice for maximum performance.
Positive Business Impact
Save time and money

Save Time and Money Using
Our Expertise

  • Experts quickly manage your TCR / 10DLC registration so you can start messaging campaigns asap. We have registered over 2000 customers.
  • Leverage message data analytics and monitoring systems to quickly sense interaction trends for message optimization, identify delivery failures and resolve issues promptly. 

  • We are compliance and data privacy efforts to ensure you eliminate costly fines and message suspensions.

Save Time and Money Using Our Expertise

  • Experts quickly manage your TCR / 10DLC registration so you can start messaging campaigns asap. We have registered over 2000 customers.
  • Leverage message data analytics and monitoring systems to quickly sense interaction trends for message optimization, identify delivery failures and resolve issues promptly. 

  • We are compliance and data privacy efforts to ensure you eliminate costly fines and message suspensions.
Save time and money

Build Trust and Avoid Penalties

  • We protect your business from message suspensions, penalties, fines or civil and criminal lawsuits.
  • Penalties can be severe without 10DLC registration or HIPAA compliance when messaging within the United States. 

  • Once your business is flagged for SPAM violations, it is difficult to reinstate a clean record and reestablish customer trust.
Build Trust in Compliance

Your Dedicated Team

  • Customer Success Manager who owns the relationship and acts as your single point of contact.

  • Implementation Consultant to help you with any technical assistance required for onboarding & implementation.

  • Technical Support Engineer to help you with any technical and integration issues that you may encounter.

  • Product Manager to design solutions tailored to your use case and deploy product enhancements.

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Onboarding
Initial set up & installation
Configuration assistance
Expert driven Admin Training Sessions
Expert driven End User Training Sessions
Use Case Workshops
Consulting Services
10 dlc compliance assistance
Proactive monitoring & alerting
Periodic health checks
Business reviews
Named Customer Success Manager
Consulting sessions to maximize ROI
Best practices sessions
Premium Support & Admin
Email
Chat
Remote Assistance
Best practices sessions
Maximum Response Time
Availability
Ongoing/New Projects
Technical assistance on new projects (scoping & requirement gathering to be done separately)
Development & Customization
Cuztomizations required to address new use cases
Feature development

Effective Messaging Made Easy

Access 15 years of messaging expertise through our powerful implementation and management solutions.
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