Salesforce
Start Conversations
Use messaging for initital inquiries and new opportunities that delivers intelligent, first-touch personable engagements for positive experiences.
Guide Decisions
Fast track information sharing and customer decisions with timely, personal messages and valuable content that increases faster outcomes and helps you build long-lasting trust and loyalty.
Guide Decisions
Fast track information sharing and customer decisions with timely, personal messages and valuable content that increases faster outcomes and helps you build long-lasting trust and loyalty.
Deliver Services
Always be ready and operationally efficient with advanced customer service conversations that reduce wait times and increase satisfaction for your customers and your business.
Let Our Experts Manage Your Messaging Account And Services
- Integrate Messaging Components with your Objects, & Layouts.
- Automate SMS via Flow, Process Builders or Apex with Converse Apps.
- Contextual messaging with rich templates (Cross Objects, Junction, Child etc.).
- Lookup/Associate Messages back to related/child Objects as well.
- Being Native, SMS Magic Works well with every Salesforce interface, Tool, API.
- Run Campaigns using Salesforce data, list views, reports etc.
“SMS Magic is user-friendly and integrates seamlessly with Salesforce. The automation and ease of use saves time and enhances our campaign effectiveness. Their excellent customer support is a huge plus.”
Norbert MiklosCOO
- Financial Services
- Professional Services
- Staffing/HR
- Real Estate
- Legal
- Education
- Travel & Hospitality
Use messaging to improve engagement and build better relationships with your clients
- Pre-programmed messaging to respond to new client inbound inquiries and deliver real-time personalized responses.
- Automatically schedule financial meetings, appointments and deliver RSVP reminders to increase show rates.
- Engage website visitors with QR codes, chatbots and CTA buttons to instigate new conversations and address finance inquiries.
Communicate with your customers during all stages of their customer lifecycle
- 24/7 automated messaging capabilities across multiple channels to be available for customers questions, requests and guidance.
- Ready-to-deploy website conversation tools and chat widgets to initiate a conversation and convert a new client.
- Automated campaign nurture triggers deliver pre-programmed messages as soon as a lead is captured in the CRM.
Find talent faster, keep them engaged, and process documents more efficiently using messaging
- Hybrid messaging (chatbot + real person) to quickly and personally address applicants.
- Coordinate interview scheduling automatically when human assistance is not available.
- Quickly set up folders and tags to filter conversations by positions, candidates, qualifications, stage of application or keywords.
Promote open houses, schedule viewings, and offer property advice over messaging
- Use your business phone number to connect with buyers or sellers over text messaging to capture their details or set showings.
- Exchange lease or purchase transaction documents and share updates based on CRM activities.
- Offer buyers and sellers QR codes, chatbots or CTA buttons to inquire about property listings or create a lead pipeline.
Conduct intakes, set up consultations, and send case updates over messaging
- Automatically enable safe client chat engagements with communication consent capture, messaging compliance and data safety controls.
- Pre-programmed messaging to address inbound legal inquiries and respond with real-time personalized responses.
- Automatically schedule meetings and briefing appointments and deliver RSVP reminders to increase show rates.
Coordinate applications, recommend courses, and communicate with students and faculty over messaging
- Multichannel messaging integrations across student preferred channels including WhatsApp, Facebook and more.
- Use QR codes, chatbots, CTA buttons or shortcode communication options for easy conversation gateways.
- Automatically schedule class meetings or advisor appointments and deliver RSVP reminders to increase show rates.
Coordinate and manage itineraries, bookings and services with customers, suppliers and venues over messaging
- Ready-to-deploy conversation tools and chat widgets to initiate conversationd and quickly address travel, reservation or transportation needs.
- Pre-built message automations for efficient document collections, payment reminders and pre-set reminder communications.
- Make it easy for your clients to ask for and get help using text messaging with your company phone number.
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Sales & Marketing
Sales & Marketing
Use data-enriched, personalized and bulk messaging and campaigns to engage buyers and customers throughout their lifecycle with meaningful and trusted interactions.
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Account Services
Account Services
Offer valuable communication channels and immediate response experiences to support your customers at every step of the way.
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Operations
Operations
Maximize business and operations communications efficiencies with messaging automation and intelligent routing when a message needs a personal intercept .
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Customer Service
Customer Service
Integrate messaging with your call center system to engage missed calls and to reduce hold times and resolutions.
Pricing
Monthly
Yearly
SAVE 15%
Pay As You Go
FREEFREE
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Automation
$149/mo$99/mo
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Recommended
Conversation
$149/mo$99/mo
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