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SMS-Magic: Personalized Messaging Solutions Across Customer Touchpoints

91% SMS & Text Opt-In Rates
82% Message Open Rates
66% Consumers' 1st Communication Choice
50% Businesses Using Messages for Customer Comms

Start Conversations

Use messaging for initital inquiries and new opportunities that delivers intelligent, first-touch personable engagements for positive experiences.

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Guide Decisions

Fast track information sharing and customer decisions with timely, personal messages and valuable content that increases faster outcomes and helps you build long-lasting trust and loyalty.

Guide Decisions

Fast track information sharing and customer decisions with timely, personal messages and valuable content that increases faster outcomes and helps you build long-lasting trust and loyalty.

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Deliver Services

Always be ready and operationally efficient with advanced customer service conversations that reduce wait times and increase satisfaction for your customers and your business.

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See The Magic Yourself

Click on or scan the QR code to enter an automated Whatsapp chat - experience what your own customer conversations could look like!

Scan the QR Code to see magic for yourself

Specialized For Your Business Needs

Easy to use, manage and track results. Their are out of the box reports and dashboards, and the campaign manager is easy to use.

Pip KatsinusNational CRM Manager, JMC Academy

Easy CRM and channel integrations for smart conversations

Ready To Go Integrations For CRM Message Personalization Anywhere

50+ types of data integrations

Let Our Experts Manage Your Messaging Account And Services

  • Integrate Messaging Components with your Objects, & Layouts.
  • Automate SMS via Flow, Process Builders or Apex with Converse Apps.
  • Contextual messaging with rich templates (Cross Objects, Junction, Child etc.).
  • Lookup/Associate Messages back to related/child Objects as well.
  • Being Native, SMS Magic Works well with every Salesforce interface, Tool, API.
  • Run Campaigns using Salesforce data, list views, reports etc.

SMS Magic is user-friendly and integrates seamlessly with Salesforce. The automation and ease of use saves time and enhances our campaign effectiveness. Their excellent customer support is a huge plus.

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Norbert MiklosCOO

Experience The Power Of Conversational Messaging

Click on 'Let's Start' to jump right into what your customer interactions could look like - only with SMS-Magic!

Conversational Messaging Expertise For All Types of Industries

  • Financial Services
  • Professional Services
  • Staffing/HR
  • Real Estate
  • Legal
  • Education
  • Travel & Hospitality

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Use messaging to improve engagement and build better relationships with your clients

  • Pre-programmed messaging to respond to new client inbound inquiries and deliver real-time personalized responses.
  • Automatically schedule financial meetings, appointments and deliver RSVP reminders to increase show rates.
  • Engage website visitors with QR codes, chatbots and CTA buttons to instigate new conversations and address finance inquiries.

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Communicate with your customers during all stages of their customer lifecycle

  • 24/7 automated messaging capabilities across multiple channels to be available for customers questions, requests and guidance.
  • Ready-to-deploy website conversation tools and chat widgets to initiate a conversation and convert a new client.
  • Automated campaign nurture triggers deliver pre-programmed messages as soon as a lead is captured in the CRM.

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Find talent faster, keep them engaged, and process documents more efficiently using messaging 

  • Hybrid messaging (chatbot + real person) to quickly and personally address applicants.
  • Coordinate interview scheduling automatically when human assistance is not available.
  • Quickly set up folders and tags to filter conversations by positions, candidates, qualifications, stage of application or keywords.

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Promote open houses, schedule viewings, and offer property advice over messaging

  • Use your business phone number to connect with buyers or sellers over text messaging to capture their details or set showings.
  • Exchange lease or purchase transaction documents and share updates based on CRM activities.
  • Offer buyers and sellers QR codes, chatbots or CTA buttons to inquire about property listings or create a lead pipeline.

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Conduct intakes, set up consultations, and send case updates over messaging

  • Automatically enable safe client chat engagements with communication consent capture, messaging compliance and data safety controls.
  • Pre-programmed messaging to address inbound legal inquiries and respond with real-time personalized responses.
  • Automatically schedule meetings and briefing appointments and deliver RSVP reminders to increase show rates.

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Coordinate applications, recommend courses, and communicate with students and faculty over messaging

  • Multichannel messaging integrations across student preferred channels including WhatsApp, Facebook and more.
  • Use QR codes, chatbots, CTA buttons or shortcode communication options for easy conversation gateways.
  • Automatically schedule class meetings or advisor appointments and deliver RSVP reminders to increase show rates.

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Coordinate and manage itineraries, bookings and services with customers, suppliers and  venues over messaging

  • Ready-to-deploy conversation tools and chat widgets to initiate conversationd and quickly address travel, reservation or transportation needs.
  • Pre-built message automations for efficient document collections, payment reminders and pre-set reminder communications.
  • Make it easy for your clients to ask for and get help using text messaging with your company phone number.

Drive Business Outcomes Across Departments

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Sales & Marketing
Sales & Marketing

Use data-enriched, personalized and bulk messaging and campaigns to engage buyers and customers throughout their lifecycle with meaningful and trusted interactions.

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Account Services
Account Services

Offer valuable communication channels and immediate response experiences to support your customers at every step of the way.

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Operations
Operations

Maximize business and operations communications efficiencies with messaging automation and  intelligent routing when a message needs a personal intercept . 

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Customer Service
Customer Service

Integrate messaging with your call center system to engage missed calls and to reduce hold times and resolutions. 

Want To Know More?

Does SMS-Magic has Open API?

Yes. Refer the URL below to access the reference documents for the same.
https://api.sms-magic.com/doc 

Does SMS-Magic provide a call forwarding feature?

Yes, we do provide a call forwarding feature and there will be some additional charges for the same.

Is the link clickable in the SMS Template?

You can send links via sms. The messaging app on users device make it clickable and it depends upon “messaging app” on Android or iPhone.

Does SMS-Magic have an “Email to Text feature”?

Yes we do. You can reply to email alerts from your mailbox and it would go out as Text.

Pricing

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SAVE 15%

Pay As You Go

FREE
FREE
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Automation

$149/mo
$99/mo
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